Terms of Service

1. Acceptance of Terms By accessing and using the Absolute Espresso Plus website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use the site.

2. Products and Services Absolute Espresso Plus offers various espresso machines, coffee equipment, and related accessories. Prices, specifications, and availability of products are subject to change without notice.

3. Order Processing Orders are processed upon receipt, and confirmation will be provided via email. Absolute Espresso Plus reserves the right to cancel or refuse any order at its discretion.

4. Shipping and Delivery Commercial is eligible for free shipping in continental US in most cases. As part of the purchase process, you'll know in advance the costs surrounding transport of your new equipment or goods based on your delivery requirements, please inquire for details and confirmation prior to order placement.

5. Order Cancellations and Refunds Order cancellations are subject to a 5% restocking fee. Due to the highly-specialized nature of commercial-grade equipment and discounts on wholesale items, we are unable to accept returns on any commercial or wholesale merchandise. If you have concerns about the suitability of the equipment or items you are purchasing, please do not hesitate to contact us first for expert advice.

6. Warranty Absolute Espresso Plus provides warranty support on the majority of the commercial equipment that we sell, limited in most cases to parts replacement & labor do to mechanical failure. Labor costs related to regular maintenance and care of the machine are the customer's responsibility. We can assist with installation and ongoing warranty coverage, so please ask which options we have available.

7. Limitation of Liability Absolute Espresso Plus is not liable for any damages arising from the use or inability to use the website or its products. This includes but is not limited to direct, indirect, incidental, punitive, and consequential damages.

8. Privacy Policy Your personal information is collected and used in accordance with our Privacy Policy. By using the website, you consent to such processing.

9. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.

10. Changes to Terms Absolute Espresso Plus reserves the right to modify these Terms and Conditions at any time. Changes will be posted on the website, and your continued use constitutes acceptance of the modified terms.

11. Contact Information For any questions or concerns, please contact us at info@absoluteespresso.com or call (866) 711-3456.


 

Frequently Asked Questions

Our crew is committed to providing you excellent service and support! Please read below for details on our different policies as they apply to commercial and wholesale merchandise.

In most cases, the commercial is eligible for free shipping in the continental US. As part of the purchase process, you will be informed in advance about the costs of shipping your new equipment or goods based on your delivery requirements. Please inquire for details and confirmation before placing your order.

In addition to our nationwide installation of an espresso machine, grinder & other equipment in most areas, our team is available via phone and email to assist you with your equipment.

Hours: 8am - 6pm, Monday - Saturday

Phone: (866) 711 3456

Email: info@absoluteespresso.com

Absolute Espresso provides full factory parts warranty support on the majority all of the Espresso machines & equipment that we sell, limited in most cases to parts replacement and Labor costs related to mechanical failure. Regular maintenance and care of the machine are the customer’s responsibility. We can assist with installation and ongoing warranty coverage, so please ask which options we have available.

Typically, the machines come with 1 year location labor on commercial machines and 1 year bench labor on home machines.

Due to the highly-specialized nature of commercial-grade equipment and discounts on wholesale items, we are unable to accept returns on any commercial or wholesale merchandise.

If you have concerns about the suitability of the equipment or items you are purchasing, please do not hesitate to contact us first for expert advice.

For those desiring help initializing their coffee venture, our esteemed team of industry professionals, armed with over four decades of experience, is readily available to offer the support you require. Feel free to get in touch with us for any questions you may have.

Additionally, our guide provides a wealth of information to assist you in choosing the appropriate equipment that aligns perfectly with your unique business needs.